According to Wikipedia: 

Web 2.0 is a term describing changing trends in the use of World Wide Web technology and web design that aims to enhance creativity, secure information sharing, collaboration and functionality of the web. Web 2.0 concepts have led to the development and evolution of web-based communities and its hosted services, such as social-networking sites, video sharing sites, wikis, blogs, and folksonomies. The term became notable after the first O’Reilly Media Web 2.0 conference in 2004. Although the term suggests a new version of the World Wide Web, it does not refer to an update to any technical specifications, but to changes in the ways software developers and end-users utilize the Web. According to Tim O’Reilly:

“	Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as platform, and an attempt to understand the rules for success on that new platform.

Now this got me thinking of the Virtual Assistant industry. Since many VAs have difficulties determining their elevator speech, it’s difficult to find a true VA definition beyond ‘we do admin from our own home office’ spiel. So allow me to coin the term Administration 2.0. To borrow the above description of Web 2.0, here’s my explanation:

Administration 2.0 is a term describing changing trends in the use of administrative technology that (…) aims to enhance creativity, secure information sharing, collaboration and functionality of business administration.

Administration 2.0 concepts have led to the development and evolution of web-based administrative services such as social marketing, publication, copywriting, and general administration management. (…)

Although the term suggests a new version of administration, it does not refer to an update to any technical specifications, but to changes in the ways entrepreneurs from around the world utilize administrative assistants.  

That pretty much sums it all up!

Welcome to the next generation of administration > 2.0!